Contact Us

At Eastside Utility District, our commitment is to provide safe, reliable, and cost-effective water services while protecting public health and the environment. Email customerservice@eastsideutility.com or call 423-892-2890 and press 7 for customer service.

To report a leak or other water problems, service personnel can be reached during and after normal business hours at 423-892-2890.

Mailing Address:

P.O. Box 22037
Chattanooga, TN 37422

Business Address:

3018 Claude Ramsey Pkwy.
(Previously Hickory Valley Rd.)
Chattanooga, TN 37421

Office Hours: 8 a.m. to 5 p.m., Monday through Friday

Phone: 423-892-2890
Fax (Accounts Payable / General Manager): 423-892-0656
Fax (Customer Service): 423-490-9516

Board of Commissioners meetings are held on the second Thursday of each month at at 3018 Claude Ramsey Pkwy., Chattanooga, TN 37421.

Sewer
For questions about rates, leak adjustments, or connections, contact:

  • Hamilton County (WWTA): Phone 423-209-7842, Fax 423-209-7809
  • Collegedale: Phone 423-468-1984, Fax 423-396-3138 (Attn. Robbie Derrick)

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.